So as you can see we have a brand new website. We hope it is easier for you to use. We would love to hear any feedback you may have. You can do this by leaving a comment on this post!
So what’s new –
1) Payment Methods –
We have added these payment methods –
- PayPal – We had this on our old website, it works exactly the same.
- Credit/Debit Card By Stripe – We now accept Credit & Debit Cards on our website.
- Apple Pay / Google Pay (Processed by Stripe) – Quick and Easy Checkout in one quick tap!
- Bank Transfer – ⚠Only Available to Pre-Approved Customers. Only select this option if you have used bank transfer with us before. Orders by customers not pre-approved may result in order being cancelled.
- Clearpay – We now accept Clearpay too! Spread the cost with interest free credit!
2) Faster Checkout –
Only buying one item? No need to add it to your basket! You will now see a button to instantly buy that one item with just one tap! If buying more than one product you will need to add items to your basket, this Buy Now button will be displayed in your cart/ No need to proceed to checkout! (Button will be different depending on your device – Apple, Android etc and will use pre saved information from your device)
3) VIP Rewards –
VIP Rewards your new loyalty rewards program! All you need to collect points is to register an account.
Points = Pounds so we definitely recommend you create an account!
To get you started all existing customers from our old website will receive a bonus amount – You will need to create an account and we will manually apply these.
Earing Points –
- First order – 50 points
- Every Order – 5 Points
- Every £1 spent – 10 points
- Every product review – 10 points
- On Your Birthday – 500 points
- Competitions On Our VIP Facebook Group – upto 2500 points!
Spending Points –
During checkout you may redeem points. Each point is worth 1p. So every 100 points equals £1.
You can save your points up or spend them as and when you like. During checkout and in your basket you will see a box and your points balance. *The maximum amount available to be redeemed will be the Order Subtotal OR Points balance
If you have 865 points – this is worth £8.65. If your subtotal is over £8.65 you may use all or just some as an order discount. Each point is worth 1p.
4) Backorder –
If you see “Available on backorder” – These are not in stock and will be MADE TO ORDER. Dispatch for orders containing any “Available on backorder” items will not be dispatched until all items are ready. If this message appears – Wax Melts in around 7 working days. Personalised Gifts around 10-14 days).